Backlog
51Under consideration
Your Rentals PMS integration
Ability to have AI send a message through SMS for messages like "Book direct and save"
Auto translate messages
Configurable formulas for owner statements
Ability to see guest Airbnb profile
Would be nice to just click a button that shows you their guest profile and reviews.
Notion integration for improving AI
Cleaning checklists
Under cleaning checklists ones made by ask ai are not found under existing so cannot edit them or duplicate out of asking ai. Also can we include section under clean with reference photos (actual uploaded photos) not links so cleaners can reference.
Ability to translate tasks
Property specific payment cards for auto pay
Currently payment cards for auto pay are set per cleaner. We need the ability to change the default card assigned to a cleaner on a per property basis. Depending on what service plan they are on with us, some clients pay cleaners using their own cards. In these cases we need the ability to change the payment card for a cleaner for a specific property.
Ability to send tasks to multiple people, but only one can accept it
Similar to the way cleans are sent out. Id like maintenance tasks to be able to be sent to multiple users, and have then accept/decline the task. First to accept gets the work. Or we can use a primary/backup setup. I would set myself up as a supervisor, review the task and then approve of it to be sent out to whoever is set up in auto assignment.
Next up
32Committed and queued
Add SMS notifications for cleanings & tasks
Give AI access to smart devices: Smart locks and thermostats
For updating door codes, troubleshooting door code issues, adjusting temperature
Auto pre-approval on all airbnb inquiries
Needed yesterday
Embeddable website widget for AI responses
Ability to delay publishing of reviews for specific AI review
For example if you want to publish a negative review right before the 14 day deadline
OpenPhone Integration
Feature for AI to write guest review responses
Add ability to whitelabel guidebooks & use a custom domain
Add ability to create a listing in Prohost to manage bookings, cleanings & tasks for properties not on Prohost
Slack integration to send escalations & tasks to Slack
In Progress
11Actively being built
Check out button in guest guidebook to notify cleaners of guest check out
Phone: calling & texting feature for a unified inbox
Note: Needs to have support for MMS and group messages.
Photo's in checklists - ie showing "this is how it should look"
Possibility to add photoβs within checklists - showing the standard of what needs to be done/checked off.
Cleaning checklist translation
Cleaning checklist item that requires a photo
Email integration for unified inbox
Manual early checkout button for ProHost users.
Sometimes guests leave early without saying or maybe they send us a text that doesnβt go through ProHost. Would be ideal to be able to check off early checkout and it automatically notifies the cleaner.
Upsells: send resolution center and/or payment link
Fix group chat look on mobile !!! Asap please
Screenshot attached of how it is loading on mobile. Impossible to read the actual message. Urgent fix please.
Ability to order the guidebooks - ie alphabetically
Current response when trying to order the guidebooks: βTo help you organize your guidebooks, I've listed them below in alphabetical order by title. While the system's internal sorting for the dashboard view is fixed, you can use this list as a quick referenceβ
Done
89Recently shipped
Ability to accept Airbnb inquiries and request to book in Prohost
AI "Improve" button for improving host written message drafts in the Inbox
VRBO messaging integration - via Email
Send message granting early check-in if no reservation the previous day
Be able to automatically grant an early check-in if thereβs no reservation the prior night. Even better if the AI can determine the early check-in time and reprogram the smart lock code to work when the guest wants to check in.
Add ability to add reservations manually. For owner stays, direct bookings or bookings from other channels
Booking.com Messaging Integration - via Email
Create auto tasks with conditional logic.
For example a task is generated based on group size, length of stay, Time of year. or is triggered following an event like check-out.
Whatsapp integration for unified inbox
Automated follow ups for scheduled messages
For example when requesting info from a guest and they havenβt provided it to automatically follow up.