Have something to say?
App doesn't reflect manually overridden check-in time — shows original PMS time instead
It seems the app doesn't support displaying a manually overridden check-in time correctly. The mobile app always shows the original time pulled from the PMS, regardless of any local override made in the reservation — this seems to affect the app broadly, not just the homescreen summary. The browser homescreen has the same issue and also fails to show local overrides.
Back button navigates to task list instead of previous screen (mobile)
When I tap directly into a specific task from the homescreen, the back button should return me to the homescreen (where I came from), but instead it takes me to the full task list. Back navigation should follow the actual navigation path, not always default to the task list. This same rule likely applies to other similar cases throughout the app — back navigation should generally respect where the user actually came from, rather than jumping to a fixed default screen.
"Show reservation" button from task view doesn't work (mobile) / missing entirely (web)
In the mobile app, on the task detail view, the "Show reservation" button doesn't navigate to the reservation — it just goes back to the task list instead. Separately, in the browser version, I couldn't locate any button on the task detail page that links to the associated reservation at all. This is important since many tasks are tied to a specific reservation, and there's currently no way to jump from a task to its reservation on web.
"Today" homescreen shows tasks with distant due dates labeled as "Upcoming arrival"
On the homescreen, in the "Today" view, tasks with due dates far in the future are being displayed, labeled with "Upcoming arrival" — even though the related reservation's check-in is 3 weeks away. This happens both in Safari on macOS and in the iOS app.
Task created from a reservation gets saved with a date one day earlier than selected
On iOS 26, when creating a task, it initially gets created with a due date one day earlier than the one selected. This happens mainly when creating a task from a reservation, without changing the default date (which defaults to the check-in date).
Calendar resets to earliest month after app is fully closed on iOS 26
On iOS 26, after fully closing the app in the background and reopening it, entering the Calendar view sometimes lands on the very beginning of the calendar instead of the current month. In my case it opened on February 2026, even though it's almost August. The header at the top initially shows "August," but as soon as I scroll the calendar slightly, it jumps back to showing "February."
Ask AI doesn't always update things
I use ask AI to update issues but it doesn’t always do it. Yesterday on mobile, it confirmed that it fixed an issue with setting up cleanings based on guest conversation, but when I go to check where the rule was adjusted on applied it isn’t there. The same thing happened today on desktop. It confirms it fixed it, but I ask to show me where it added it, I check and it isn’t there so then I have to manually adjust.. This is causing concern because I’m not sure what is being actually corrected.
POSSIBLE BUG / GLOBAL SETTING ISSUE - changing check in times - impact on cleaners unable to meet unreasonable deadline
Subject: Editing check‑in time for one reservation updates all future guests across all properties Issue Summary When I manually change the check‑in time for a single guest reservation, the system automatically updates the displayed check‑in time for all future guests across all properties. This behavior suggests either: a bug where reservation‑level edits propagate globally, or a UI issue where a global default is being modified without clear indication. Steps to Reproduce Open an existing reservation Manually edit the check‑in time for that specific guest Save the change Observe that: The updated check‑in time now appears for all future reservations The change applies across multiple properties, not just the one reservation Expected Behavior Editing the check‑in time for a reservation should affect only that reservation. Account‑level or listing‑level default check‑in times should: Be clearly labeled as such Never be modified implicitly by editing a single guest’s reservation Actual Behavior The edited check‑in time propagates globally, impacting: Future guests Multiple properties Displayed check‑in times used by automated messages, calendars, and cleaning workflows Operational Impact This issue has high operational risk, including: Incorrect automated guest messaging Confusion around arrival times Potential cleaning and turnover timing errors Loss of trust with guests and cleaners Because check‑in times are foundational to multiple systems, this behavior is especially concerning. Additional Notes This was not an intentional global change The UI did not clearly indicate that a default or global value was being edited It is unclear whether the change affected: Account‑level defaults Listing‑level defaults Or both Clarification and correction are needed to prevent recurrence. Requested Actions Confirm whether this is a bug or intended behavior Identify which setting was modified (reservation vs listing vs account) Ensure reservation‑level check‑in overrides do not update global defaults Recommend a safe workflow for guest‑specific early/late check‑in adjustments Thank you — this issue affects core scheduling an
When asking ai to create tasks. It almost always gets the property/listing wrong.
I tell it the property name and it always seems to get it wrong.
Completed tasks heading currently hidden by bottom task bar on iOS.
On iOS when I go to my tasks and I try to scroll to the bottom of the list to expand the completed subheading, it is currently hidden by the bottom taskbar. I have to scroll up and hold it to see it but I can't click on it to open it.