Some basics would be to be able to see guest reviews in ProHost so we don’t have to open the Airbnb app. Also for guests with no reviews or maybe a bad track record (1 or 2 previous bad reviews) we send out a screening message asking for more details about the group and their stay. Other than that for more advanced functionality comparable to screening platforms like Autohost:
AI risk scoring: Uses a screening AI that analyzes guest data and assigns a risk score for each booking, surfaced directly in your PMS or dashboard
• ID verification & biometrics: Confirms government ID and matches it to a selfie/face image to ensure the booker is real and matches the document.
• Background checks: Supports criminal history checks and other background data to assess risk before confirming stays.
• Credit and payment checks: Can run credit history checks and validate cards (pre‑auth, fraud checks) to cut chargebacks and fake bookings.
Deep data sources and fraud defenses
• Threat intelligence & watchlists: Screens guests against threat intelligence records, sex offender databases, eviction records, and global watchlists tailored to hospitality risks.
• Incident and network Leverages hundreds of thousands of incident reports and tens of millions of prior verification events to detect repeat bad actors across portfolios.
• Behavioral / device analysis: Looks at IP, browser fingerprints, booking patterns, and other behavioral signals to flag high‑risk, last‑minute, or party‑risk bookings
Workflow and automation features
• Rule‑based automation: You can define rules (e.g., one‑night weekend stays, local guests, high‑value bookings) to automatically flag or require extra checks before confirming.
• On‑demand OTA screening: Even for Airbnb/OTA reservations, you can trigger screening automatically or manually for extra peace of mind without violating platform rules.
• Configurable risk thresholds: Adjust what counts as “high‑risk” based on your own risk tolerance and portfolio type, and route flagged bookings to you or your team for review.
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Comments1
Retreat Vacation Rentals
Feb 13
Some basics would be to be able to see guest reviews in ProHost so we don’t have to open the Airbnb app. Also for guests with no reviews or maybe a bad track record (1 or 2 previous bad reviews) we send out a screening message asking for more details about the group and their stay. Other than that for more advanced functionality comparable to screening platforms like Autohost:
AI risk scoring: Uses a screening AI that analyzes guest data and assigns a risk score for each booking, surfaced directly in your PMS or dashboard
• ID verification & biometrics: Confirms government ID and matches it to a selfie/face image to ensure the booker is real and matches the document.
• Background checks: Supports criminal history checks and other background data to assess risk before confirming stays.
• Credit and payment checks: Can run credit history checks and validate cards (pre‑auth, fraud checks) to cut chargebacks and fake bookings.
Deep data sources and fraud defenses
• Threat intelligence & watchlists: Screens guests against threat intelligence records, sex offender databases, eviction records, and global watchlists tailored to hospitality risks.
• Incident and network Leverages hundreds of thousands of incident reports and tens of millions of prior verification events to detect repeat bad actors across portfolios.
• Behavioral / device analysis: Looks at IP, browser fingerprints, booking patterns, and other behavioral signals to flag high‑risk, last‑minute, or party‑risk bookings
Workflow and automation features
• Rule‑based automation: You can define rules (e.g., one‑night weekend stays, local guests, high‑value bookings) to automatically flag or require extra checks before confirming.
• On‑demand OTA screening: Even for Airbnb/OTA reservations, you can trigger screening automatically or manually for extra peace of mind without violating platform rules.
• Configurable risk thresholds: Adjust what counts as “high‑risk” based on your own risk tolerance and portfolio type, and route flagged bookings to you or your team for review.